Returns & Exchanges

We want you to experience the perfect night's sleep with your Vireon Sweet Spot Pillow, which is why we offer a 30-day trial period. If you are not completely satisfied with your comfort, we provide a hassle-free return process for all our customers.

Return Process

• 1.
  Initiate Your Request

  Contact our dedicated support team via email with your order number and reason for the return to begin the process.

• 2.
  Prepare the Package

  Place the pillow back in its original packaging or a secure shipping box to ensure it remains clean and protected during transit.

• 3.
  Ship the Item

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.